1Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website.

Information you provide directly:

• Name, email address, and phone number when you fill out a contact or lead capture form
• Business name and website URL when you request a demo or consultation
• Messages or questions you submit through our website forms or chatbot
• Any other information you voluntarily share when communicating with us

Information collected automatically:

• IP address and general geographic location (country, state, city)
• Browser type, operating system, and device information
• Pages visited, time spent on pages, and links clicked
• Referring website or search terms that brought you to our site

2How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, demo requests, and consultation bookings
• To deliver the AI services and engineering solutions you’ve requested
• To send you follow-up communications related to your inquiry
• To send service updates, proposals, and relevant business information
• To improve our website, services, and customer experience
• To analyze how visitors use our site so we can make it more useful
• To comply with legal obligations and protect our rights

3How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in these limited circumstances:

• Service providers: Trusted third-party tools we use to operate our business (such as email delivery, form processing, and CRM software) that are contractually required to protect your data
• Legal requirements: If required by law, court order, or government authority
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• Protection of rights: To protect the rights, property, or safety of AutomationProUSA, our customers, or others

4Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device.

We may use the following types of cookies:

• Essential cookies: Necessary for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
• Functional cookies: Remember your preferences to improve your experience

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. We will notify you and update this policy when we add any new tracking tools.

5Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including:

• Active leads and client information: retained for the duration of our business relationship plus 3 years
• General inquiry information: retained for up to 2 years
• Website analytics data: retained for up to 26 months

You may request deletion of your information at any time by contacting us (see Section 11).

6Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Opt-out: Unsubscribe from marketing emails at any time using the link in any email we send
• Data portability: Request your data in a portable, machine-readable format

7Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. These measures include:

• Secure HTTPS encryption on all web pages
• Limited access to personal data on a need-to-know basis
• Use of reputable third-party platforms with their own security certifications
• Regular review of our data handling practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8Third-Party Links

Our website may contain links to third-party websites, tools, or services. This Privacy Policy applies only to automationprousa.com. We are not responsible for the privacy practices of any third-party sites and encourage you to review their privacy policies before providing any personal information.

9Children’s Privacy

Our website and services are intended for business use and are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will promptly delete it.

10Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11Contact Us

If you have any questions about this Privacy Policy, want to exercise your rights, or have concerns about how we handle your information, please contact us:

We will respond to all privacy-related requests within 30 days.